Built by people who've actually
chained down a load

Haulwex started in 2011 with two flatbed trucks, a crane operator, a customs broker, and a stubborn belief: shipping heavy things shouldn't feel heavy.

Who we are

From a Houston truck yard to 40+ countries

In the summer of 2011, siblings Elena and Ray Castillo were watching contractors struggle to move machinery through the Port of Houston. Elena ran cranes; Ray cleared customs paperwork. Between them they knew every reason a shipment gets stuck, and every way to prevent it.

They pooled their savings, bought two second-hand flatbeds, and promised customers two things nobody else would: a named human being responsible for your cargo, and the truth about where it is at all times. Fifteen years later that promise hasn't changed. Only the scale has.

Today Haulwex operates 180+ heavy-haul rigs, contracted vessel space on three oceans, and parcel hubs on four continents. We've delivered wind turbine blades to Patagonia, vintage motorcycles to Osaka, and more than two million everyday parcels in between.

Haulwex truck on the road at sunset
2011Founded ยท Houston, TX
40+ countries served
Our values

What we refuse to compromise on

01

Straight answers

If your cargo is delayed in customs, we tell you it's delayed in customs, with what we're doing about it.

02

Safety before schedule

A load that isn't rigged right doesn't leave the yard. Our crews have the authority to say no.

03

A human on the line

Every shipment has a named coordinator who answers the phone and writes your updates personally.

04

Every mile accounted

Checkpoint tracking isn't marketing for us. It's how we run operations internally, too.

Milestones

Fifteen years on the road

Leadership

The people behind the payloads

EC

Elena Castillo

Co-Founder & CEO

Certified crane operator turned chief executive. Still walks the Houston yard every Friday.

RC

Ray Castillo

Co-Founder & Head of Customs

Former customs broker. Speaks four languages and reads tariff schedules for fun.

PN

Priya Nair

VP of Global Operations

Runs the 24/7 dispatch floor and our network of 180+ rigs, hubs and vessel partners.

TO

Tomas Oliveira

Director of Customer Care

Leads the coordinator team, the humans who write every tracking update you receive.

Start shipping

Ship with people who care

Join thousands of businesses and individuals who trust Haulwex with their most valuable cargo.